Friday 29 July 2005

What should you do after a flood?

  • FIRST STEP: If you are unable to stay in your home, make sure to say where you can be reached.
  • To make filing your claim easier, take photos of any water in the house and save damaged personal property. If necessary, place these items outside the home. An insurance adjuster will need to see what's been damaged in order to process your claim.
  • Check for structural damage before re-entering your home. Don't go in if there is a chance of the building collapsing.
  • Upon re-entering your property, do not use matches, cigarette lighters or other open flames since gas may be trapped inside. If you smell gas or hear hissing, open a window, leave quickly, and call the gas company from a neighbor's home.
  • Keep power off until an electrician has inspected your system for safety.
  • Check for sewage and water line damage. If you suspect damage, avoid using the toilets and the tap and call a plumber.
  • Throw away any food -- including canned goods -- that has come in contact with floodwaters.
  • Until local authorities declare your water supply to be safe, boil water for drinking and food preparation.
  • Make sure to follow local building codes and ordinances when rebuilding. Use flood-resistant materials and techniques to protect your property from future flood damage.

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